We arrived to pick up my dog from the groomers. We were not happy when we were checking our dog. We noticed some spots that were not matching, his face it looked like they just grabbed a pair of scissors and just chopped it off it was uneven also his tail it just looked like the groomer gave up. When we addressed this the lady with the orange hair said "its not science to cut dog hair all dogs are the same" my cousin said that it doesnt come to show because one side of his hair was longer than the other side and they were trying to cover it up. Then she got red and said "Human hair is not the same as dog hair I would know because I was a hairstylist before I became a groomer", which does not show. She had attitude when we wanted her to fix the problem as she was going to the back she pushed the door open with extreme force also for the price that they charge they should have someone that know how to cut YORKIE hair. Also not talk back to CUSTOMERS that are trying to get the best out of their dog. I WILL NOT GO BACK TO THE PETCO IN REVERE !!!!!
If I could give a half star I would. I called to find out information about dog grooming. I was told NO appointments then I was told NO appointments available EVER! I knew it was a mistake to call a chain for dog grooming but I was desperate. Customer service skills here SUCK! So if they can't answer a phone properly or generate business than i advise all to stick to local SMALL business. Found a groomer locally. Thanks petco for reminding me never to do business with u.
The store is brand new looking and shiny. The prices and selection on the other hand aren't as shiny. Odds are you can find things cheaper online on Amazon. That being said, it's a great stop if you need something in a pinch. There is no dog day care here, so keep that in mind.
I have been randomly coming in here since it opened and I've had great luck with their freshwater fish. Then today I popped in just to see what they had and there we're at least a dozen dead and many dyeing fish. I've always found the service lacking but I'm not new to the hobby so, I really don't need too much help. However, when the first employee you see is a knucklehead with pink hair, I'll pass. The other Petco's in the area have much friendlier and acceptable looking employees. Is there no dress code or care for the animals...really what happened here?
This place is terrible... I went in to get a hamster after setting up everything I needed for him and I had asked a guy named Alfredo to help me out he was rude and just had the thought of going home he didn't even want to help.... and he brought his manager Bonnie and she was also rude... once he came back with keys he tells that they're are bad pets cause the bite( I've had hamsters before for long periods 2-3 year life spans... so I know them very well) After that I was signing the paper work and my brother was looking at the a hamster in the box and the guy disrespecting my brothers space shoved him and took it to the front... he could've been more kind after all the I began to notice the condition of the animals.... the parakeets WERE BLEEDING.... they clearly don't have any care for the animals and could care less the place is terrible the staff are rude and they deserve to be told this in person.... I truly feel bad for the animals that have to suffer because of them
Petco Animal Supplies is a US Store based in Revere, Massachusetts. Petco Animal Supplies is located at 339 Squire Rd #108, Revere, MA 02151, USA.
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